Privacy Policy

Last updated: April 11, 2025

INNOFUN DIGITAL ENTERTAINMENT LLC ("we", "our", or "us") operates the ShieldWave mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address — used solely for account authentication and password recovery.
• Hashed password — we never store your password in plain text.

1.2 Information We Do NOT Collect

ShieldWave is built with a strict zero-logging philosophy. We do not collect, log, or store:

• Your browsing history or the content of your internet traffic
• DNS queries
• IP addresses assigned to you when connected to our VPN
• Session timestamps (connection or disconnection times)
• Bandwidth usage per session
• Destination IP addresses or domains you visit
• Your physical location or GPS data

1.3 Device Information

We collect minimal device metadata solely for the purpose of managing device limits per subscription plan:

• Device identifier — a randomly generated ID stored locally on your device, used to enforce per-user device limits.
• Platform type (iOS or Android) — used for compatibility purposes only.

1.4 Purchase Information

If you purchase a subscription, payment processing is handled entirely by Apple (App Store) or Google (Google Play). We do not receive or store your credit card number, billing address, or any financial information. We only receive a confirmation of your subscription status from the platform.

2. How We Use Your Information

We use the limited information we collect to:

• Provide and maintain the VPN service
• Authenticate your account
• Manage subscription status and device limits
• Send essential service notifications (e.g., security alerts, account verification)
• Improve the reliability and performance of our Service

We do not use your information for advertising, profiling, or selling to third parties.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

• Legal compliance: We may disclose information if required by law, subpoena, or governmental request. However, because we do not log browsing activity, we have no relevant data to provide.
• Service providers: We use Cloudflare for infrastructure. Cloudflare processes network traffic as a data processor under our direction but does not have access to your decrypted traffic.

4. Data Storage and Security

Your account data is stored in encrypted databases. VPN traffic is processed in real-time through our servers and is never written to disk. We employ industry-standard security measures including:

• TLS 1.3 encryption for all connections
• Encrypted data storage with access controls
• Regular security audits and updates
• Automatic token rotation for authentication

5. Data Retention

Account information is retained for the duration of your account. Upon account deletion, all associated data is permanently removed within 30 days. Because we do not log VPN usage, there is no usage data to retain or delete.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of any inaccurate data
• Deletion — request deletion of your account and all associated data
• Portability — request your data in a portable format
• Objection — object to certain types of data processing

To exercise any of these rights, contact us at [email protected].

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will promptly delete it.

8. International Data Transfers

Our infrastructure is distributed globally through Cloudflare's network. By using the Service, you consent to the transfer and processing of your account data in the United States and other countries where our infrastructure operates. We ensure appropriate safeguards are in place for all international data transfers.

9. Third-Party Services

Our app may contain links to third-party services that are not operated by us. We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: INNOFUN DIGITAL ENTERTAINMENT LLC, 98 Cuttermill Road Suite 466, Great Neck, NY 11021